topic Re: Search is broken? in iOS (iPhone, iPad)

Search is broken?

talia10 — Thu, 18 May 2017 08:36:34 GMT

Anytime I try to search for an artist or song in the search menu and tap on the artist profile I want to play the song from, I'm getting this black screen. Nothing loads even if I wait awhile. The top navigation seems to be messed up as well. I'm using the newest iOS update, version 8.4.3. Any way to fix this?

Re: Search is broken?

jefferybeene — Thu, 18 May 2017 13:49:37 GMT

iOS user. Search returns An Error Occurred for all searches. I can go in and find the same artist by going to a different artist, selecting the band from similar, and then everything is there.

Re: Search is broken?

dbussiere — Thu, 18 May 2017 13:51:40 GMT

Same here! Both on my desktop and phone.

Re: Search is broken?

parisnicole444 — Thu, 18 May 2017 14:05:52 GMT

Me to!!! Why is this happening? Deleted the app and re downloaded it which erased ALL my music and I still can't search. I'm devastated

IT'S BACK on my side / Re: Search is broken?

dbussiere — Thu, 18 May 2017 14:15:29 GMT

IT'S BACK on my side!

Re: Search is broken?

Mara_F — Thu, 18 May 2017 17:30:00 GMT

Hey guys!

We're aware of this and it should be working now.

How's everything on your end?

We'll help out.

Re: Search is broken?

jefferybeene — Thu, 18 May 2017 18:13:48 GMT

Back for now. To be honest I thought it was just more A/B testing, you know, removing a feature and not putting any detail in the release notes.

Re: Search is broken?

talia10 — Thu, 18 May 2017 19:34:57 GMT

It's working again! It glitched up again for me once on my desktop a bit ago, but it fixed itself after a minute. Thank you!

Re: Search is broken?

algal — Tue, 28 Nov 2017 21:16:12 GMT

I'm getting the same for 8.4. Everything else works great but my search isn't searching saying an error has occurred. I updated today and this was after I had updated it.

Re: Search is broken?

walkertone — Mon, 02 Apr 2018 14:13:51 GMT

not working on macbook... again... Not impressed as I pay for premium and this happend too often. Rebooted again and again... nada! Please fix it.

Re: Search is broken?

judethemiller — Mon, 16 Apr 2018 17:12:43 GMT

I'm getting the same problem. Also a premium member

Re: Search is broken?

Bobzilla5 — Wed, 25 Apr 2018 13:31:35 GMT

Yes. It is broken on iPhone X. Seems it works on all other devices. Can’t even pull up who I’m following to get to playlists. What’s the timeline for fix. Works fine on my ipad