I was charged wrongly

Jakwaboah4572 — Wed, 26 Feb 2020 04:42:25 GMT

I have the student premium plan and have been paying $4.99 since my freshman year of college but this month I was charged $9.99 and I don’t know why. I was charged $4.99 last month and I am currently still unrolled in Uni. None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Re: I was charged wrongly

Brunelicia — Wed, 26 Feb 2020 11:44:08 GMT

Hey @Jakwaboah4572 ,

Thanks for reaching out!

Could you please confirm when did you sign up for the Student Plan? If you did so more than a year ago, your subscription needs to be renewed and you can find where to do so here: http://spotify.com/student

Keep me posted. 🙂

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I was charged wrongly

Re: I was charged wrongly