Can't add payment method

poly0 — Thu, 27 Aug 2020 18:29:39 GMT

I want to subscribe to Premium for Students, however, when I want to add my payment information it won't accept it as I already used the free month trial before, I just want to add my debit card and start using Premium but I can't change the plan to exclude the free trial. Please help

Re: Can't add payment method

Elena — Fri, 25 Sep 2020 16:30:41 GMT

Hey there @poly0,

Thanks for reaching out about this here in the Community!

Apologies for the delayed response, we just came across this thread.

Could you let us know if you’re still having troubles with this?

If you are, could you give this a try using this link? You could also try it under Your plan here.

Let us know how it goes! We’ll be right here if you still need help.

topic Can't add payment method in Premium Student

Can't add payment method

Re: Can't add payment method