topic Re: Unable to see any school under the dropdown in Premium Student

Unable to see any school under the dropdown

kennychuen — Sat, 11 Jul 2020 09:03:13 GMT

I am trying to subscribe to premium for student subscription plan but in the SheerID under the name of college/university dropdown, I am not able to see ANY schools at all. Please advise what I can do? It seems like changing country doesn't help with the options in the dropdown list either. I can't see any schools whatsoever.

Re: Unable to see any school under the dropdown

MiccoC — Sat, 11 Jul 2020 11:38:35 GMT

Likewise. I've tried it on my laptop on chrome, my phone, and even on incognito. It's not showing any schools for me

Re: Unable to see any school under the dropdown

Elena — Tue, 14 Jul 2020 14:01:33 GMT

Hey there @MiccoC and @kennychuen,

Thank you for reaching out to us. We'd gladly take a look into this and help you out.

Can you try opening this link while using another network. If the issue still persists, send us a screenshot of what you see. We will investigate further.

If you have questions, feel free to reach out to us.

Stay safe!

Re: Unable to see any school under the dropdown

Synthion_ — Mon, 10 Aug 2020 04:41:42 GMT

Still unable to see any schools for the dropdown list even by clicking onto that link that you have provided.

Re: Unable to see any school under the dropdown

Frederic15 — Mon, 17 Aug 2020 12:25:14 GMT

I had the same problem. It helped me to choose the country of the list, even as it was already the correct one. After that, some schools appeared in the list, while before, nothing was loaded.

Re: Unable to see any school under the dropdown

dymbdn — Mon, 21 Sep 2020 10:28:31 GMT

I still get the same error. I'm from the Philippines and I'd like to get the student plan. But upon pressing the drop-down arrow, nothing showed up. This is so frustrating.

Re: Unable to see any school under the dropdown

Mihail — Tue, 22 Sep 2020 08:54:32 GMT

Hey folks,

Thanks for searching for the answer you need here!

If you're still experiencing this and cant select a school using an incognito browser and the link that @Elena provided, it could be the case of this Ongoing Issue.

You can +VOTE and subscribe to it, if you haven't already. That'll make sure you stay up to date with any relevant updates about this. We'll be sure to keep you updated with any news on the matter there.

Keep well!

Re: Unable to see any school under the dropdown

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Re: Unable to see any school under the dropdown

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Re: Unable to see any school under the dropdown

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Re: Unable to see any school under the dropdown

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