topic Re: Wrong premium. in Premium Student

Wrong premium.

Vonoliverr — Sun, 30 Apr 2017 11:51:58 GMT

It should be the 129/month not the 65 student discount. How can i revert the payment. Because it already been charge twice.

Re: Wrong premium.

Tom — Sun, 30 Apr 2017 18:35:38 GMT

Hi @Vonoliverr,

I am unsure of what your issue is, please could you explain what is exactly going on.

Thanks!

Re: Wrong premium.

Vonoliverr — Mon, 01 May 2017 01:17:00 GMT

Because i tried to pay the student discount but i only have 2 proof that im
currently enrolled then i click the back button then it already charge my
card. Im from the philippines by the way. They have this promo thing.

Re: Wrong premium.

Tom — Tue, 02 May 2017 15:44:06 GMT

It’s very likely just a pending charge if you haven’t received a receipt from Spotify via Email 🙂

A pending charge is a part of your bank or credit card company’s authorization process. When you submit a payment, they place a temporary authorization on the funds.

If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.