topic Re: Charged wrong as a student in Premium Student

Charged wrong as a student

paulx_ — Tue, 28 Dec 2021 01:01:50 GMT

Hello, I’ve been using Spotify premium for many years now. Since 2 years as a student. I verified it 1 month ago but since 2 months I get charged the wrong price. I pay 9,99€ but as a student I should only pay 5€

Can somebody help me? I don’t know how I get my money back and what I can do for the future

Plan

Premium

Country

Germany

Device

iPhone 13 Pro

Re: Charged wrong as a student

Kiril — Tue, 28 Dec 2021 13:26:39 GMT

Hey there @paulx_,

Thanks for reaching out on the Community!

Seems that you have experienced issues with the extension of your Premium for Student subscription. As this is something regional and not globally applicable to all users here, we can't really influence or troubleshoot such situations here in the Community. We could suggest you to get in touch with the folks from our Support team through any of these channels. They can take a closer look at your account's situation and give you personalized help with this.

Hope this helps. If you need a hand with anything else, the Community is here for you.