topic Re: Not getting a reply from SheerID in Premium Student

Not getting a reply from SheerID

ninamartin — Sun, 14 Mar 2021 18:07:01 GMT

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I contacted SheerID two weeks ago wondering about why my sixth form/college wasn't eligible for Premium for Students. Nobody has gotten back to me and my school is still ineligible.

Re: Not getting a reply from SheerID

Mihail — Mon, 15 Mar 2021 07:38:50 GMT

Hey @ninamartin,

Thanks for reaching out here and welcome to the Community!

If you’re in higher education but your college/university isn’t on the verification list, you can request for it to be added here. Please keep in mind that such requests take multiple weeks to be processed. In case SheerID doesn't accept your school submission, it means that you're currently not eligible for the student discount.

We'd recommend reaching out to SheerID if you have any more questions about this, as they are the ones checking eligibility. If you've already been in communication with them you can just write them another message.

Hope this info is useful. Let us know if there's anything else we can help with.

Re: Not getting a reply from SheerID

sophiejean — Fri, 06 May 2022 17:45:25 GMT

did you ever get a response back?? i’ve requested twice and heard nothing

Re: Not getting a reply from SheerID

Jeremy — Sat, 07 May 2022 06:11:38 GMT

Hi there @sophiejean.

Thank you for your reply in this thread.

It can take a couple of days for them to get back to you 🙂

Let us know how it goes.

Take care!