topic Re: Hulu Deactivation in Premium Student

Hulu Deactivation

Dragon351 — Fri, 14 Jan 2022 05:21:41 GMT

Plan

Premium Student

Country

United States

Device

iPhone 11

Operating System

iOS 15.2.1

My Question or Issue

I recently attempted to activate Hulu for my premium student account, and I accidentally linked the wrong account. After checking both Spotify and Hulu support, I learned that I needed to go to Account Overview > Your Services > Deactivate Hulu. However, when I checked, there was no button labeled Deactivate Hulu, or any other way of switching my account. Is there any way I can fix this?

Re: Hulu Deactivation

Eni — Fri, 14 Jan 2022 22:05:13 GMT

Hey @Dragon351,

Thanks for reaching out about this here in the Community.

Would you mind sending us a screenshot of what you see on your end in your Account page so we can take a closer look? Make sure not to send any private info.

We'll be on the lookout for your reply.

Re: Hulu Deactivation

Dragon351 — Sat, 15 Jan 2022 01:19:54 GMT

Here's the image.

Re: Hulu Deactivation

Yordan — Sat, 15 Jan 2022 14:16:18 GMT

Hi @Dragon351,

Thanks for your reply!

In order to link the correct Hulu account, you'll have to do the following:

Log in to your account page and under Your plan, click CHANGE PLAN.
Scroll to Cancel Spotify and click CANCEL PREMIUM. Your account will revert to Free automatically when your subscription expires.
Once your account has been reverted to Free, you'll have to re-subscribe to the bundle and activate the correct account.

The Community is always here if there's anything else you need assistance with.

Take care.

Re: Hulu Deactivation

RIGO9112 — Sat, 04 Jun 2022 07:54:39 GMT

It really takes that long to deactivate hulu!?!? I’m trying to switch to the Disney+ Bundle but I’m not able to since Hulu is linked with my Student Spotify account. This is extremely frustrating if this is the only way to get this Disney+ bundle. Any other ways to be more effective and efficient?

Re: Hulu Deactivation

Dian — Sun, 05 Jun 2022 06:49:20 GMT

Hey @RIGO9112,

Thanks for posting in the Community.

The bundle is active together with the Student Premium subscription. So in order to unhook the Hulu part of the bundle, you'll have to cancel your Premium subscription and wait for the remaining time of it to expire. Afterwards you'll be able to activate Hulu with a different subscription.

For that you can refer to the steps from @Yordan.

Hope this helps,

Cheers!

Re: Hulu Deactivation

Sanchii — Fri, 01 Dec 2023 07:13:56 GMT

In other words you have to cancel your student premium account and do it again but this time don’t active the Hulu option? I want to upgrade to the Hulu with no adds but I can’t due to my Spotify. Sucks that it takes this long just to deactivate Hulu.