topic Not showing student premium plan in Premium Student

Not showing student premium plan

purveshmule — Fri, 21 Oct 2022 13:22:06 GMT

I done my payment for student premium but still not showing premium account.

Re: Not showing student premium plan

Vasil — Sat, 22 Oct 2022 10:15:30 GMT

In case you've already paid for your Student Premium, your plan should now be active.
Could you go over your Account Overview page and check the subscription status there?
If all looks well, doublecheck if you're logged into the same account on your app 🙂
Many thanks!

Re: Not showing student premium plan

SpaceRacist — Mon, 22 Jul 2024 17:09:19 GMT

verified as student but when i try to activate the plan it tells me to do it through my phone, then when I click available plans, at first it shows me the student plan but then when i click it it redirects me to another page showing the available plans where premium student is no longer there.

Re: Not showing student premium plan

Elena — Tue, 23 Jul 2024 07:44:03 GMT

Hi there @SpaceRacist,

Thanks for reaching out and welcome to the Spotify Community!

Are you paying for Spotify through a partner company and not directly? If yes, then this could be the reason why you're not seeing the option to subscribe to Premium Student. You can check if you can cancel your current subscription on your account overview or reach out to the respective team handling these payments. Afterwards, you should be able to subscribe to Premium Student using a direct payment method.

Hope this helps.

Re: Not showing student premium plan

Josh139 — Tue, 23 Jul 2024 14:24:57 GMT

No, this isn’t on us. It’s on y’all. Take an ounce of accountability and fix it please. It’s multiple people having this same issue.

Re: Not showing student premium plan

317xupjelie2nt6w7wfd — Sat, 27 Jul 2024 05:16:20 GMT

Today i buy the student spotify plan but i cant show my subscription

Re: Not showing student premium plan

Eni — Sat, 27 Jul 2024 18:40:49 GMT

Hey there @317xupjelie2nt6w7wfd,

Thanks for reaching out about this and welcome to the Community.

Just to confirm, have you already done the whole verification process with SheerID? If you haven't, make sure to follow these specific steps to do so.

If you have already done that and received an email with a confirmation from them, make sure to click on "Get discount" in order to activate it on your account. Then, you'll be able to subscribe to the Premium Student plan here.

If you've already done all the aforementioned steps and you're still unable to see the Premium benefits on your account, we suggest that you log out and then log back in to your account twice in a row. This will help trigger a sync between your account and device.

Also, you can check your subscription state on your Account page.

If that's not your case, could you give us as many details as you can? We'll take a closer look.

We'll be waiting for your reply.

Re: Not showing student premium plan

ASKarp — Mon, 29 Jul 2024 15:56:20 GMT

I am having the same trouble as all the above. I have a premium account, went through SheerID to verify my student identity, but the account will not switch from premium to student. I have already tried logging in and out. How can we fix?

Re: Not showing student premium plan

CHarris-1995 — Wed, 18 Sep 2024 20:07:54 GMT

I completed the SheerID identification test, it then said I'd been switched to the student plan, but it still shows me down as a regular subscription in account settings. On top of this, when I go to "all available plans" the student option has mysteriously disappeared!? No email confirmation email or anything!? The **bleep** is this **bleep**?

Re: Not showing student premium plan

CHarris-1995 — Wed, 18 Sep 2024 20:11:37 GMT

Why did it censor h*ll and cr*p !? Now it just looks like I was saying something way ruder 😂

Re: Not showing student premium plan

CHarris-1995 — Wed, 18 Sep 2024 20:15:04 GMT

Ok false alarm, it says I'll only be charged 5.99 next month. I apologize for jumping to conclusions but for heavens sake just make it a bit clearer. Clearly everyone hear also thought it hadn't changed them to the student plan, it so comically vague.

Re: Not showing student premium plan

Fim46 — Fri, 03 Apr 2026 03:50:18 GMT

I'm having the same problem. And I did everything you said but still the premium plan is not available and the amount is also deducted

Re: Not showing student premium plan

Paula_Vi — Fri, 03 Apr 2026 16:23:25 GMT

Hi there, @Fim46

Thanks for reaching out and welcome to the Spotify Community!

Jumping in to let you know that we cannot review your account from here and because this is a public space, we prefer to share specific details about your Premium subscription in private.

In that case, if you're still having issues with the subscription or you have any doubts about your account, we suggest contacting our support team directly so they can help you review all this privately.

If anything else comes up, the Community will be here for you!