Switch from Individual Premium to Student Premium

kinorangee — Tue, 27 Dec 2022 16:07:37 GMT

Plan

Premium

My Question or Issue

Hi,

I mistakenly subscribed an Individual Premium account while being eligible for Student Premium. The bill was paid on a yearly basis, which means I completed the financial responsibility already. 😞

However, I do want to switch to the Student Premium Account. Is there any hope that I could redeem my money back and be able to subscribe to Student Premium after that one-time yearly payment?

Thanks.

Re: Switch from Individual Premium to Student Premium

MihailY — Wed, 28 Dec 2022 10:50:46 GMT

Hey @kinorangee,

Thanks for reaching out.

Our usual refund policy applies here, so if you think you're eligible for a refund, you can reach out to the folks over at Customer Support, as they're the ones who can take a closer look at this and assist you further.

We hope this helps.

topic Re: Switch from Individual Premium to Student Premium in Premium Student

Switch from Individual Premium to Student Premium

Re: Switch from Individual Premium to Student Premium