topic Re: Spotify Student in Premium Student

Spotify Student

user-removed — Thu, 11 May 2017 07:06:12 GMT

I have subscribed to the "spotify student" for a price of € 4.99 (charged by my card), but my account is still free. Why?
When I signed up for the offer, It did not find my school and did not succeed.

Re: Spotify Student

Jacob — Thu, 11 May 2017 07:07:58 GMT

Hey @user-removed, welcome to the Spotify Community!

Did you receive a payment confirmation email from Spotify?

Let me know 🙂

Re: Spotify Student

user-removed — Thu, 11 May 2017 07:10:38 GMT

No. I have not received It.

Re: Spotify Student

Jacob — Thu, 11 May 2017 07:26:40 GMT

@user-removed,

In this case, the charge should show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken because Spotify has not yet verified your student status. Check out some more info here: https://support.spotify.com/account_payment_help/student_discount/i-paid-for-the-student-discount-but-dont-have-premium/

Please let me know if you have any other questions 🙂