topic I'm verified as a student but when I click on the plan it's not working in Premium Student

Payment problem

marcellaxavier — Thu, 17 Nov 2022 15:26:19 GMT

Plan

Free/Premium

Country

Brazil

Device

iPhone 8 plus

Operating System

My Question or Issue

Hey, I already have my student descount approved, so I'm trying to upgrade my account, but when I get on de payment page, always gets an error, even I changing my payment metod.

Re: Payment problem

Bittencourt — Thu, 17 Nov 2022 18:37:30 GMT

Hi @marcellaxavier, welcome to the Spotify Community!

I'm sorry about that. Could you please try again, this time using different browsers in your computer, and/or a different device?

Let me know if this helps!

I'm verified as a student but when I click on the plan it's not working

Tue, 24 Oct 2023 17:29:05 GMT

The page isn't redirecting me to the payment page and I'm stuck on the same page with plans available for premium student