topic Re: Student discount payment in Premium Student

Student discount payment

mark_fedorenko — Mon, 08 May 2017 23:14:19 GMT

I wanted to subscribe twice but I still don't have Premium. I was charged twice as you can see on a picture but I didn't get money back. I didn't get any confirmations ofmy paymen on my email.

Re: Student discount payment

gohz — Tue, 09 May 2017 00:24:28 GMT

I have the same problem, I have pay for it 3 times, and still don't get my premium, I also have recieved the confirmation email.

Re: Student discount payment

realfrustration — Tue, 09 May 2017 13:46:56 GMT

Same here, does anyone know how to get my money back and cancel this option (it's not available on my account)? Also will it charge me 9,99 every month like it was said in agreement?

Re: Student discount payment

mark_fedorenko — Tue, 09 May 2017 14:00:21 GMT

Will you help us or we will just keep paying and get nothing in return? How do I can be sure that I won't pay in vain?

Re: Student discount payment

realfrustration — Tue, 09 May 2017 14:34:12 GMT

Hi, for now I just found out that you can contact Spotify and ask your questions here: https://support.spotify.com/pl/contact-spotify-support/
I just contacted them myself, if I know something more I'll let you know.

Re: Student discount payment

jessieolstad — Tue, 09 May 2017 22:30:52 GMT

i also applied but since i'm not a current student, i start in the fall it canceled my subscription process but still charged me the 5.43 for the subscription, will it refund me?

Re: Student discount payment

realfrustration — Tue, 09 May 2017 22:38:39 GMT

I've read on other student discount problems, that if there is no confirmation mail then the money will be back. I've got mine back, but I still don't know if they won't charge me next month.

Re: Student discount payment

mark_fedorenko — Thu, 11 May 2017 21:51:39 GMT

How long have you been waiting on it?

Re: Student discount payment

realfrustration — Thu, 11 May 2017 23:19:49 GMT

One day, but it depends on the bank you're in.

Re: Student discount payment

jessieolstad — Fri, 12 May 2017 01:56:13 GMT

thanks everyone for the replies, the money was returned to my account...will let you know if they charge me again next month! thanks for all the replies to my question -jessie