Estorno do valor do novo plano

Thu, 29 Feb 2024 15:23:40 GMT

Eu assinei o Spotify pelos 3 meses gratuitos, depois me foi cobrado o valor do plano individual, e logo em seguida eu mudei o meu plano para o universitário premium, mas no meu cartão ainda continua a cobrança do valor do plano individual.

Vou receber um estorno referente a diferença de valores ou vou ser cobrado novamente por mudar o plano?

Re: Estorno do valor do novo plano

Maria — Sat, 02 Mar 2024 14:15:53 GMT

Hi there,

Thanks for reaching out! Hope you don't mind us replying in English, as it's the official language of the Community.

It's possible that your latest payment was made just before you registered for the discount, which is why you're seeing a charge for the regular price of Premium. If you've now registered for the student discount, however, the discounted price will take affect on your next payment date. This means that any upcoming payments will be made at the discount rate, as long as the Student subscription is active.

You can always keep track of your subscription and its status on the account page.

We hope this clears things up! We're just a post away if you need anything else.

topic Re: Estorno do valor do novo plano in Premium Student

Estorno do valor do novo plano

Re: Estorno do valor do novo plano