topic Re: Users unable to apply Student Discount from the SheerID confirmation email in Premium Student

Users unable to apply Student Discount from the SheerID confirmation email

declan_su — Fri, 08 Mar 2024 08:10:59 GMT

I do found the same problem on Spotify Community,and the tech guy Yordan (Moderator) said that the problem had been solved,but my link is still not working and keep showing the website does not exiest.

Re: Users unable to apply Student Discount from the SheerID confirmation email

declan_su — Fri, 08 Mar 2024 08:15:29 GMT

Re: Users unable to apply Student Discount from the SheerID confirmation email

helleborous — Fri, 08 Mar 2024 11:50:26 GMT

Same problem here

Re: Users unable to apply Student Discount from the SheerID confirmation email

Vasil — Sat, 09 Mar 2024 13:55:31 GMT

Hey folks!

Thanks for reaching out 🙂
As @declan_su has mentioned, there was a brief issue affecting the activation of the Student Discount from the SheerID confirmation email. This should now be resolved.

In case you're still experiencing this error, try clearing your browser's cached data and make sure you're not using any VPN services.
Keep us posted!

Re: Users unable to apply Student Discount from the SheerID confirmation email

declan_su — Sat, 09 Mar 2024 14:18:41 GMT

so sad it's still not working.

Re: Users unable to apply Student Discount from the SheerID confirmation email

Vasil — Tue, 12 Mar 2024 07:20:56 GMT

Hey @declan_su,

If this still isn't working for you after the suggested troubleshooting steps, you can reach out to SheerID to get a new link 🙂
Hope this helps!