topic Re: Getting charged before billing date in Premium Student

Getting charged before billing date

31zle6fwsftzp74lye2m — Sat, 29 Jun 2024 17:27:40 GMT

Plan

Free/Premium

Country

Iphone xr)

Operating System

(iOS 16)

My Question or Issue

I was charged for premium student on the 18th of June before my billing date which is today 29th of June and now it’s is showing payment failed even after I was charged and debited

Re: Getting charged before billing date

Elena — Sun, 30 Jun 2024 12:53:46 GMT

Hey there @31zle6fwsftzp74lye2m,

Welcome to the Community!

Can you start by taking a look at your Receipts page? There you should be able to see all your charges and check if you've been double charged for a certain month.

It's possible that you've had some failed payments on your account for the past few months, and the system was able to take the payments with a certain delay.

This could make it look like you're not getting a full month of Premium but it's just the system catching up on earlier payments.

If that's not the case, you could also take a look at this page to see what you can do to check if you have a Premium second account with us for which you are getting charged.

Keep us posted on how it goes and let us know if you have any further questions.

Hello, payment failed but money deducted from my account

macharia__1 — Wed, 03 Jul 2024 02:43:15 GMT

Money has been deducted from my bank account but my premium subscription failed, this has never happened before and I have been a premium subscriber for 2+ years

Se me cobro un día antes de la fecha indicada del pago de Spotify premium

Tue, 24 Sep 2024 13:10:07 GMT

Quería cambiar de fecha de pago , pero ya me habían hecho el cobro un día antes , es decir el 23, pero mi cobro son los 24

I paid for my Spotify student plan but it's still asking me to pay again

Thu, 02 Jan 2025 00:34:24 GMT

I paid for the premium student plan on the 23/12/24 however today Spotify have been trying to take payment . It hasn't been a month yet and my plan is expired

El día 14 de enero pagué mi pla que es estudiantil, pero el día 23 de enero

Wed, 29 Jan 2025 07:56:12 GMT

Me llegó un correo donde me decía donde expiraba mi Spotify premium para estudiantes pero yo ya había actualizado mis datos y pagué el 14 de enero y me lo quitaron el día 23

Charged early

Jaiyi — Thu, 17 Apr 2025 11:10:57 GMT

I've been charge last April 15 but my due date is April 20

Re: Charged early

Jaiyi — Thu, 17 Apr 2025 11:15:56 GMT

Anddd there is not showing that i pay

Re: Overcharged - Monthly Subscription 19 days?

Eman10008 — Wed, 12 Nov 2025 07:30:56 GMT

same thing happened to me but i bought the individual i bought the membership 11 nov and i get charged 30 nov i there anything i couldve done to avoid this, and could i also have it solved?