topic I had a student plan but some time ago it charged me as a standard plan in Premium Student

Charged full price as student

dbringer — Wed, 30 Jul 2025 06:54:33 GMT

Plan

Student/Premium

Country

First of all, the fact that I have to post on a community board for payment plan help is an absolute joke. Unbelievable, in fact. Why is there no email address, live chat, or phone number?

My Question or Issue

A month ago my year of spotify student lapsed and I was charged full price. No problem, my mistake. Thus, I re-verified my student status (doing that SheerID stuff), and my account states this is now valid until next month. However, once again, I have been charged full premium price - why?

Thanks in advance for any help with this ridiculous situation

Re: Charged full price as student

Maxim — Fri, 12 Jan 2024 08:07:26 GMT

Hey @dbringer,

Thanks for coming to the Community.

After verifiying yourself as a student, you'll also need to activate the discount, as can be seen here ("Choose Your Plan"):

To activate the discount now, you'll need to open www.spotify.com/student again and follow the steps until the end. 🙂

I hope this helps!

Re: Charged full price as student

dbringer — Sun, 14 Jan 2024 22:16:48 GMT

Thanks for the reply.

Why on earth would the discount state it is valid but then I have to go through a further step to activate it? What a ridiculous and sneaky thing for Spotify to do. In fact, I'm sure I had done this. Spotify should refund me the difference between premium and student, but seeing as they don't even have a way to contact them, I think I will go to google music or youtube premium instead after 10+ years of Spotify.

Re: Charged full price as student

Maxim — Mon, 15 Jan 2024 07:28:04 GMT

Hey again, @dbringer,

Thanks for getting back.

The Student discount and the Premium Student subscription are two different things and in order to pay the discounted price, every user has to also change their subscription to Premium Student after verifying their student status. 🙂

If you've been charged full price even after getting the discount, and believe you're eligible for a refund, then feel free to reach out to Support so that they can look into this.

Hope this helps!

Re: Charged full price as student

dbringer — Sun, 21 Jan 2024 21:28:53 GMT

Hi,

Thanks again for your reply. What is the point in having a student discount that is separate from the premium student subscription, other than to scoop up extra money when my situation happens. Completely bizarre!

Cheers

Me cobraron un monto mayor al de mi plan

Mon, 01 Jul 2024 18:27:26 GMT

En el mes de mayo cambié de plan Individual a plan para Estudiantes, me apareció una leyenda que decía que la diferencia de monto se iba a ver reflejado en el mes de junio, pero ayer fecha 30 de junio Spotify debitó de mi tarjeta el monto correspondiente a una cuenta individual. Quiero que me reembolsen la diferencia que me cobraron de más

Re: Charged full price as student

Hoo_leee — Wed, 03 Jul 2024 14:17:55 GMT

Hi,

I just availed the student premium plan, but I got charged even though it’s my first time getting premium and on a free trial.

Spotify says the first month is free, and users will be charged after their free trial has expired. I am confused as to why they decided to charge me.

Thanks

I had a student plan but some time ago it charged me as a standard plan

sarayx — Mon, 08 Jul 2024 20:54:28 GMT

Hello, I have a problem with my account, I had a student plan but some time ago it charged me as a standard plan and now when I try to renew it says that the offer is already redeemed, I don't know how to renew the plan, because I understand that every 12 months it must be done, but that time was fulfilled some time ago and I didn't receive any mail, thanks for your help.

student subscription

Yelizaveta9 — Wed, 17 Jul 2024 15:13:44 GMT

I reverified my student discount for another year (10.07.2024) but still I was charged 4.99 (17.07.2024).

Request for Refund on Spotify Student Subscription

mariamchristy — Mon, 05 Aug 2024 00:20:12 GMT

Plan

Student/Premium

Country

Austria

Device

(iPhone 14 Pro Max)

Operating System

(iOS 10)

My Question or Issue

Unfortunately, I never received an email (it might have landed in my spam folder) informing me that I needed to re-verify my Spotify student subscription, and as a result, I have been paying the full price for the past six months. I also didn't notice this sooner as I was deeply involved in my studies. I would like to ask if it is possible to get at least a partial refund if I can provide proof of my student status.

Payment issue

31cglibfe43fjdjohivn — Sun, 27 Oct 2024 16:21:44 GMT

Plan

Premium

Country

Sri Lanka

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I was subscribed to a premium student plan but it had changed and i got charged for a premium individual plan. please fix this and reimburse my money.

I have Spotify student, but I pay full price

spupi_ — Mon, 04 Nov 2024 20:19:22 GMT

I did the Spotify premium plan, and got verified with no problem, even now it says: You're verified as a student until: 9/18/2025. I just found out I have been paying full price, no discount at all. (in my country, Italy, the student price is 5.99 and I've been paying still 10.99)
10/18/24 Spotify Premium €10.99 Paid More details
9/18/24 Spotify Premium €10.99 Paid More details.
This are my previous payments and this is gonna be my next one: Payment
Your next bill is for € 10,99 on 11/18/24.
I need help and if possible a refund.

Re: Charged full price as student

Solsol_ — Wed, 06 Nov 2024 15:16:10 GMT

MY PLAN ALWAYS SWITCH FROM STUDENT TO PREMIUM INDIIFUAL WITHOUT ANY NOTIFICSTION AND ALWAYS CHARGED ME THE WHLE PRICE. I THOUGHT AT FIRST IT WAS A GLITCH BUT IT HAPPENS EVERYTIME

Student subscriptions

Yana_Kovalenko29 — Wed, 20 Nov 2024 13:08:38 GMT

Здравствуйте, я была на студенческой подписке и оплачивала £5,99 каждый месяц, в этом месяце приложение само перевело меня на обычную подписку (хотя я являюсь студентом) и я получила снятие со счета £11,99. Как мне вернуть деньги?

Premium Student billing

bubble_ — Sun, 22 Dec 2024 09:35:58 GMT

Plan

Premium Student

Country

Germany

Device

Samsung Galaxy S23 ultra

My Question or Issue

I renewed my student verification after a year but I was billed 10,99€ instead of 5,99€. After checking it seems my first verification didn't go through and I verified again, now it worked.

My question now is if I can request a refund for the 10,99€ and be billed 5,99€ for this month too? I know it might not be a lot for everyone but as a broke college student every euro counts..

my Spotify deducts me 149 pesos for four months even i am a student

Sun, 05 Jan 2025 20:28:14 GMT

So i am a premium for student but spotify been deducting me 149 for the last four months without updatibg whatsoever, where can i get my refund

i didn’t renew my student status on time and was charged too much

Sun, 26 Jan 2025 12:14:41 GMT

i didn’t got a notification or email that i have to renew it this month and my plan changed automatically to premium. i was charged then the full amount and directly when i saw that i updated my student status and changed the plan to student again. is there any chance to get the money back?