topic Help verifying premium student in Premium Student

Help verifying premium student

oofusia — Fri, 11 Oct 2024 20:17:07 GMT

Plan

Premium Student

Country

United States of America

Device

iPhone 11

Operating System

iOS 17

My Question or Issue

I got an email saying that I should reverify that I am a student or next month Spotify will change me Premium individual price. I clicked the link in the email to verify but I don't see anything on my account page that would lead me to the verification website. I looked at FAQs and it told me SheerID but I didn't see a link to that specific website to verify. Can someone please help me find the SheerID premium student verification page?

Re: Help verifying premium student

OscarDC — Sat, 12 Oct 2024 16:47:44 GMT

Hey @oofusia,

Thank you for reaching out to the Community and welcome.

The Premium Student plan is a discounted subscription that needs to be renewed yearly to keep it active (max 4 years). You can check the renewal process here.

If you're having any issues following the previous process, we'd recommend checking this article out for more info about possible errors and their solution. In case the issue persists and you need to still contact SheerID, you can use the link mentioned at the bottom of the article.

Hope this helps. If anything else comes up, don't hesitate to ask.