payment error message

xSaaD — Fri, 11 Oct 2024 01:13:20 GMT

i can’t pay for student account, even m verified that m student, when i wanna pay they keep chowing me an error message

is there any solution!?

Re: payment error message

AlejaR — Fri, 11 Oct 2024 20:54:38 GMT

Hey there @xSaaD,

Thanks for posting in the Community and welcome.

In this case, we suggest you make sure your payment method has sufficient funds, and is:

If your payment method meet these requirements, but the issue persists, try this:

Try entering your payment details again using a private/incognito window.
Try with a different payment method.
Get in touch with your payment provider, so they can check if everything is in order.

It might just be a temporary connection issue, so we advise you to wait some hours since your last attempt to try again as well.

We hope you found this helpful. Let us know if you need anything else.

speedy-smile — Sun, 13 Oct 2024 10:40:53 GMT

I have the same issu

I tired all the suggested solution and still nothing