topic Re: I can't choose a plan after verification in Premium Student

I can't choose a plan after verification

Thu, 14 Nov 2024 12:21:58 GMT

After verifying my student ID when the application shows the option of.
Choosing a plan. I enter that page and I select , but it's not moving further

Re: I can't choose a plan after verification

Munene111 — Thu, 14 Nov 2024 18:58:31 GMT

Mine too and they're ignoring this issue

Re: I can't choose a plan after verification

MihailY — Fri, 15 Nov 2024 10:58:56 GMT

Hey folks,

Thanks for reaching out.

Are you getting any error messages when you select the Premium Student plan? Please send us a screenshot or a short video of how things look on your end.

Also, have you tried opening the link from the confirmation email in an incognito window or on a different device? What about a different internet connection?

Keep us posted on how it goes.

Re: I can't choose a plan after verification

Eminent0 — Fri, 22 Nov 2024 20:27:50 GMT

Payment method is not showing / no action, when clicked on the one time and continuous payment card.

Re: I can't choose a plan after verification

Vasil — Sat, 23 Nov 2024 10:47:03 GMT

Hey @Eminent0,

Try using an incognito browser window or a different browser 🙂
In case things work well there, see if removing the cache & cookies of your main browser would solve the issue on it as well.

Hope this helps! Keep us posted 🙌🏼