where is my premium

Mon, 23 Dec 2024 13:17:33 GMT

I booked a 3 month free trial and it’s now gone after nit even 24 hours

Re: where is my premium

Billy-J — Thu, 26 Dec 2024 21:26:06 GMT

Hi, thanks for reaching out to the Community!

Could you let me know what your subscription status says here? If it says Free, follow these steps and attach a screenshot of your Receipts page. Make sure to hide sensitive information when you’re posting to the Community.

If it says Premium, try logging out > restart the device > log back in in the Spotify app, and let me know if you’re able to use your Premium features, such as no ads, unlimited skips.

You can also follow the steps provided in this support article and let me know if they make a difference.

Let me know how this goes!

topic Re: where is my premium in Premium Student

where is my premium

Re: where is my premium