topic Re: There is a bug when subscribing to the newly added student plan in Premium Student

Unable to subscribe to Premium Student

uncle-neven — Thu, 15 Jan 2026 15:29:27 GMT

I'm also having the same repeating issue, the above links keep bumping me back to the previous page of verifying and choosing a plan, but no checkout screen, even in incognito or a different window.

Re: Problemas con premium para universitarios

Jijj123 — Fri, 13 Mar 2026 07:34:58 GMT

Pagué Pague dos veces y no se activa mi cuenta, ni me mandan el correo de confirmación, se me revisara al dinero?

Re: Problemas con premium para universitarios

yarezy14 — Fri, 13 Mar 2026 07:35:23 GMT

como subiste el documento?

Re: There is a bug when subscribing to the newly added student plan

anaurquijo — Thu, 15 Jan 2026 15:30:19 GMT

Hi Aleja,

I am having the same issue to this day. I have done everything that has been suggested above, I don't know what else to do. Please help.

Thank you!

Ana

Re: There is a bug when subscribing to the newly added student plan

katlovecat — Thu, 15 Jan 2026 15:30:59 GMT

i was having the same issue just now, i just used this link -> Spotify Checkout and it worked finally

Re: There is a bug when subscribing to the newly added student plan in Bosnia

staralign — Thu, 15 Jan 2026 15:31:40 GMT

didn't help at all

Re: There is a bug when subscribing to the newly added student plan

Sonnygirl1999 — Thu, 15 Jan 2026 15:32:24 GMT

I’m having this same problem today. I have tried incognito, different devices and the link 😕

Re: Unable to subscribe to Premium Student

pointee — Mon, 19 Jan 2026 07:31:35 GMT

I also have this same issue (from Canada) on both phone and pc, but the direct link works

Re: There is a bug when subscribing to the newly added student plan

Prodbyzip — Thu, 15 Jan 2026 15:34:00 GMT

Problem is still persisting. Have no idea what to do to fix.

Re: There is a bug when subscribing to the newly added student plan in Bosnia

HeadphonesAlwaysOn — Thu, 15 Jan 2026 15:34:38 GMT

It hasn't fixed the issue

Re: There is a bug when subscribing to the newly added student plan

glizzyspice — Thu, 15 Jan 2026 15:35:08 GMT

I'm having the same issue. None of the direct links or incognito windows are helping.

Re: There is a bug when subscribing to the newly added student plan

alexx1400 — Thu, 15 Jan 2026 15:35:45 GMT

its still going on, this hasnt been fixed

Re: There is a bug when subscribing to the newly added student plan

alexx1400 — Thu, 15 Jan 2026 15:36:17 GMT

Im having the same issue. It's January 14th, 2026, and I've tried for the last 4 days to resubscribe.

Re: There is a bug when subscribing to the newly added student plan

tp1424 — Thu, 15 Jan 2026 15:36:55 GMT

same problem here it hasn't been fixed

Re: There is a bug when subscribing to the newly added student plan

gremyw — Thu, 15 Jan 2026 15:37:27 GMT

I am having the same issue and none of the provided links do anything other than take me to the same place.

Re: There is a bug when subscribing to the newly added student plan

IYsane — Thu, 15 Jan 2026 15:37:54 GMT

I'm also having this problem, it's so annoying.

Re: There is a bug when subscribing to the newly added student plan

AlejaR — Thu, 15 Jan 2026 20:00:31 GMT

Hey there folks,

Thanks for posting here in the Community and welcome.

We really appreciate the time you took to let us know about this behavior. Could you give the Student page another try to see if you notice any difference?

Keep us in the loop!

Re: Unable to subscribe to Premium Student

Koyubi — Sun, 18 Jan 2026 06:00:22 GMT

Hi! This sounds like the same issue a lot of people are running into right now where the student plan loop happens even after verification. Some users have noticed this looping behavior when trying to choose the student plan — it just sends you back to the plan list instead of going through checkout.

A few things you could try that have worked for others:
Try opening the student plan link in a private/incognito browser window, and make sure you’re logged into the right Spotify account first.
Switch browsers or devices if you can (some folks say switching from Chrome to Edge helped).
If you already have a Premium plan active, cancel it first and let your account go back to free before trying to sign up for the student discount. Some community posts suggest that can let the student checkout work properly.

If none of that helps, it may be a temporary bug. A few people have reached out to Spotify support and had them fix things from their side, so that’s worth trying too.

Re: Unable to subscribe to Premium Student

wilwylde — Wed, 11 Feb 2026 14:18:37 GMT

I'm still having this issue as well. On my account, it says "Special student price while you’re at college or university, for up to 4 years. This discount is valid until: xx/xx/2026.". So, do I have student premium but I'm getting charged for individual premium? I've renewed my ID sooner than a year ago so why is this happening?

Re: Unable to subscribe to Premium Student

Maria — Wed, 11 Feb 2026 15:12:31 GMT

Hey @wilwylde,

Thanks for reaching out!

It sounds like the discount might be registered on the account, but not yet activated. Could you try activate it via the Student page here? Make sure to continue through the steps to finish the process. The changes will then apply on your next payment.

Fingers crossed this helps!