help sucks

user-removed — Wed, 03 Oct 2018 04:06:48 GMT

Plan

Premium

Country

Taiwan. I can't read Chinese

Device

imac 2009, iphone se

Operating System

ios 10, OS 10

My Question or Issue

Updated iphone se to latest iOS and noticed tons of problems with Spotify. A phantom playlist "FG2-6" would create itself and run automatically.

Spotify said logged into Chrome when I wasn't. Had to delete and reinstall iOS app.

I'm an American expat living in Taiwan. I can't read Chinese. Most of Spotify messages to me are in Chinese without an easy way to adjust this or change the language. Get a clue. This has been a problem for years and has been communicated multiple times.

Then you give me a dorky survey that has 5 general questions. Nothing useful or a place to communicate my problems. -5 stars.

Re: help sucks

Maxim — Thu, 04 Oct 2018 06:53:43 GMT

Hey there,

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Thanks!

topic help sucks in Premium Student

help sucks

Re: help sucks