Incorrect charge with Student subscription

veruw — Mon, 12 Jun 2017 11:22:37 GMT

Hello,

I have attempted to subscribe using the Student subscription, however, at first I was charged for both the regular subscription as well as the student one. Then the student subscription fee was unblocked from my card and the regular fee remained charged from the card. However, my account states that I am using Spotify for Students (which I was aiming for) but the higher fee has been charged instead.

Please let me know how this issue can be resolved. Thank you in advance.

My username is veruw.

Re: Incorrect charge with Student subscription

Julian — Wed, 14 Jun 2017 18:16:43 GMT

Hi @veruw, welcome to the Spotify Community!

In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account and clarify what is going on with the charges you mention.

Let us know ho it goes, or if you have any questions.

Have a great day!

topic Re: Incorrect charge with Student subscription in Premium Student

Incorrect charge with Student subscription

Re: Incorrect charge with Student subscription