topic Student Discount Payment Problem(Turkey) in Premium Student

Student Discount Payment Problem(Turkey)

Cryelith — Fri, 09 Jun 2017 15:03:11 GMT

I saw the student discount for 6,99TL in Turkey and I paid for Spotify Premium. It required confirmation and I am a high school student so I shut down the web page. But 6,99TL is paid for Premium but i actually cancelled it. How can I get my money back?

Re: Student Discount Payment Problem(Turkey)

Maria_B — Mon, 12 Jun 2017 22:22:53 GMT

Hey @Cryelith!

Welcome to the Spotify Community.

In this case, it's very likely just a pending charge if you haven't received a receipt from Spotify via Email. There's more info about this here.

We are looking forward to your reply. If there's anything else that we can help you with, please let us know 🙂

Re: Student Discount Payment Problem(Turkey)

Cryelith — Thu, 15 Jun 2017 23:10:45 GMT

So I didn't receive any e-mail from Spotify. I tried to logout and re-login it didn't work. I paid 6.99TL from my Ininal so its not a credit card or something like that and I dont have any other accounts. So if I can get my money back there'll be no problem at all. Because I think I don't have any solutions for this problem. Thank you. @Maria_B