topic Re: Student discount?! in Premium Student

Student discount?!

hippohtahtohmas — Fri, 14 Jul 2017 10:38:40 GMT

Hi,
I bought a student discount premium account today. It charged me twice and still hasn't made my account premium. I've logged out and logged in quite a few times and I'm really worried because of being charged twice. I also haven't got an email and nothing is showing up in the reciepts and subscriptions options in my account options.
Please help a broke worried student out!
Thanks!

Re: Student discount?!

kejt_ — Fri, 14 Jul 2017 14:59:57 GMT

Hey @hippohtahtohmas and welcome to the community!

A temporary charge goes through even if the student verification was successful or not. But it is only temporary charge on your credit card and they should disappear in a few days.

The only charge that you actually have to pay for is if you were successfully verified for the student discount.

Feel free to contact me if you need any further information

Have a nice day 🙂