Student Discount Not Working

lalsaatcioglu — Sun, 06 Aug 2017 11:59:49 GMT

Few days ago I applied for the Student Discount to switch from free to premium account. I gave my credit card credentials and uploaded a document proving that I'm a college student (my school is on the list). I haven't recieved a confirmation from the Spotify team but when I contacted my bank I saw that I got charged but when I log into my account it still says that I'm using free version.

Re: Student Discount Not Working

Daisy — Mon, 17 Dec 2018 14:07:29 GMT

Hey @lalsaatcioglu.

Welcome to the Community!

If there's any charges on your statement showing as ‘pending’ or 'processing', this means your bank has put a temporary authorization on the funds, but no money has actually been taken. Once your student I.D is verified, the charge will go trough. If we're unable to verify, the money will reappear on your statement. This can take up to 48 hours, depending on your bank.

Thanks! Have a nice day 🙂

topic Student Discount Not Working in Premium Student

Student Discount Not Working

Re: Student Discount Not Working