topic New Student Email in Premium Student

New Student Email

mikemorabito6 — Tue, 08 Aug 2017 23:40:15 GMT

Hello,

So i have had the student premium account for the last four years and it just ran out. I am starting grad school this fall and have a new .edu email. I was wondering if i can use that email with my exsisting account to get the student discount price? or am i going to have to make a new account?

Also, this month i was charged the $10 rate for spotify and i was wondering if there is a way to get a refund for the month and pay the $5 student rate.

Re: New Student Email

ErickRGuetta — Tue, 08 Aug 2017 23:44:14 GMT

Hi @mikemorabito6, I'm sorry about this issue this issue you can contact support to help you with the refund case.

You can contact support by filling this online contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/
If you receive an automated email directing you to the community and/or help boards, make sure you reply directly to that email (even if it says it is no-reply) and an agent will get back to you as soon as possible.