topic Re: When asked to put the country where I study, I can't find the UK (Student discount) in Premium Student

When asked to put the country where I study, I can't find the UK (Student discount)

valeriamartineZ — Sat, 19 Aug 2017 23:17:16 GMT

Hey

I'm a Spanish student who studies in a UK university. I want to get the 50% student discount on Premium but after putting my card details, I get asked where I study. So, the problem here is that I can choose among countries such as Finland, Spain... but not the UK. I don't see the option to choose the United Kingdom as the country I study in. Obviously, as I can't choose the UK because there's no option to do so, the university I study at doesn't show up. Can someone help me fix this problem?

Thanks

Re: When asked to put the country where I study, I can't find the UK (Student discount)

Alfredo — Fri, 25 Aug 2017 21:11:10 GMT

Hey @valeriamartineZ, welcome to the community!

Thanks for reaching out to us, we'll do our best to help you out.

Just to confirm, is your Spotify account's country set to the UK or Spain? Also, is the card you're trying to use from the UK?

Right now, the country must match in order to get the student discount. We suggest following these steps to update your account's country, and then getting the discount.

Let us know how it goes.