topic Re: Purchase in Premium Student

Purchase

8o3wtxuc6k3aba8 — Sun, 02 Dec 2018 13:20:40 GMT

I was charged 9.99€ for my subscription as I believe I had not shown I was still in college, I have this completed since then and am wondering will I receive back the money that I was charged as the student one is only 4.99€

Re: Purchase

OneByBoo — Sun, 02 Dec 2018 17:39:31 GMT

Hey there !

Thanks for reaching out to the community.

As first steps i'd suggest reading these two info pages which will help giving you better understanding of this issue.

- Student Discount Terms And Conditions

- Refund Policy

If you get your answers reading this - Great !

If not, reply again and i'll do my best to help.

Re: Purchase

Peter — Wed, 05 Dec 2018 12:07:42 GMT

Hey @8o3wtxuc6k3aba8.

Just to add to what @OneByBoo said: if you think you are eligible for a refund in accordance with the refund policy, then you should get in touch with our Customer Support team here. Even if you're not sure, then they'll be able to clarify that for you.

Hope that helps! Stay awesome 🙂