https://community.spotify.com/t5/Premium-Student/Student-discount-problem/m-p/2030791#M3289 <P>My pc rebooted when i was inserting my stundent's information, now the value has been&nbsp; discounted from my credit card and i dont confirmed my student's information, how can i get a link to send my college's bill and everything?</P> Tue, 12 Sep 2017 00:49:51 GMT raphael_leite 2017-09-12T00:49:51Z https://community.spotify.com/t5/Premium-Student/Student-discount-problem/m-p/2030791#M3289 <P>My pc rebooted when i was inserting my stundent's information, now the value has been&nbsp; discounted from my credit card and i dont confirmed my student's information, how can i get a link to send my college's bill and everything?</P> Tue, 12 Sep 2017 00:49:51 GMT https://community.spotify.com/t5/Premium-Student/Student-discount-problem/m-p/2030791#M3289 raphael_leite 2017-09-12T00:49:51Z https://community.spotify.com/t5/Premium-Student/Student-discount-problem/m-p/2031427#M3290 <P>Oi&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/14409899">@raphael_leite</a>, tudo bom?</P> <P>&nbsp;</P> <P>Pode ficar tranquilo que se houve cobrança mas o Premium não foi ativado, o valor será estornado nos próximos dias.</P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Então sugiro que você tente novamente, dessa vez usando outros navegadores do seu computador, de preferência no modo privado. Limpar cookies/cache antes também é uma boa.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Mas se mesmo assim não conseguir completar o processo, o melhor a se fazer é entrar em contato com a equipe do Spotify diretamente pelo Facebook. Manda um inbox pra eles informando seu endereço de e-mail cadastrado, que eles te respondem rapidinho!</SPAN></P> <P>&nbsp;</P> <P><A href="https://www.facebook.com/SpotifyAjuda/" target="_blank"><SPAN style="font-weight: 400;">https://www.facebook.com/SpotifyAjuda/</SPAN></A></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Caso não tenha conta no Facebook, pode usar este link abaixo:</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;"><A href="https://support.spotify.com/br/contact-spotify-support/" target="_blank">https://support.spotify.com/br/contact-spotify-support/</A></SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Me avisa aqui depois se deu certo <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P> Tue, 12 Sep 2017 11:41:33 GMT https://community.spotify.com/t5/Premium-Student/Student-discount-problem/m-p/2031427#M3290 Bittencourt 2017-09-12T11:41:33Z