https://community.spotify.com/t5/Premium-Student/Student-Plan/m-p/2113157#M3487 <P>Good morning.</P><P>&nbsp;</P><P>I ask to upgrade my plan for a Student one. Since it, the Spotify charged 10 (reais) twice and still charged me my actual plan (16,90). Please, I ask to resolve it ASAP! It's no right.. I want to change my plan and you can't charge three times for it.&nbsp;</P> Mon, 18 Sep 2017 10:56:04 GMT renatabdn 2017-09-18T10:56:04Z https://community.spotify.com/t5/Premium-Student/Student-Plan/m-p/2113157#M3487 <P>Good morning.</P><P>&nbsp;</P><P>I ask to upgrade my plan for a Student one. Since it, the Spotify charged 10 (reais) twice and still charged me my actual plan (16,90). Please, I ask to resolve it ASAP! It's no right.. I want to change my plan and you can't charge three times for it.&nbsp;</P> Mon, 18 Sep 2017 10:56:04 GMT https://community.spotify.com/t5/Premium-Student/Student-Plan/m-p/2113157#M3487 renatabdn 2017-09-18T10:56:04Z https://community.spotify.com/t5/Premium-Student/Student-Plan/m-p/2149050#M3488 <P><SPAN style="font-weight: 400;">Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/14551383">@renatabdn</a>, welcome to the Spotify Community!</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">If you haven't received a receipt from Spotify to your account's email address, it's very likely that those are&nbsp;just pending charges. There's more info about this </SPAN><A href="https://support.spotify.com/article/pending-charges/" target="_blank"><SPAN style="font-weight: 400;">here</SPAN></A><SPAN style="font-weight: 400;">.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Keep in mind that the good folks over at SheerID are the ones that verify your student credentials. If you were not verified, we suggest you contact them for more info. You can find them <A href="https://www.sheerid.com/spotify-student-support/#customer-service" target="_self">here</A>.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">We hope this helps <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P> Tue, 19 Sep 2017 20:53:37 GMT https://community.spotify.com/t5/Premium-Student/Student-Plan/m-p/2149050#M3488 Aichel 2017-09-19T20:53:37Z