https://community.spotify.com/t5/Premium-Student/Premium-not-working/m-p/2386508#M3754 <P>Hi! I’ve just got the student premium today but it’s still saying I’ve got the free one! I’ve used my email, Id no in receipt to log in but it still comes up free</P> Tue, 03 Oct 2017 18:52:21 GMT LisaLowe97 2017-10-03T18:52:21Z https://community.spotify.com/t5/Premium-Student/Premium-not-working/m-p/2386508#M3754 <P>Hi! I’ve just got the student premium today but it’s still saying I’ve got the free one! I’ve used my email, Id no in receipt to log in but it still comes up free</P> Tue, 03 Oct 2017 18:52:21 GMT https://community.spotify.com/t5/Premium-Student/Premium-not-working/m-p/2386508#M3754 LisaLowe97 2017-10-03T18:52:21Z https://community.spotify.com/t5/Premium-Student/Premium-not-working/m-p/2398497#M3755 <P><SPAN style="font-weight: 400;">Hey </SPAN><A href="https://community.spotify.com/t5/forums/replypage/board-id/Subscriptions/message-id/28714#" target="_blank"><SPAN style="font-weight: 400;"></SPAN></A><a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/14937047">@LisaLowe97</a><SPAN style="font-weight: 400;">, welcome to the Community!</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">If you haven't received a receipt from Spotify to your account's email address, it's very likely that it's just a pending charge. There's more info about this </SPAN><A href="https://support.spotify.com/article/pending-charges/" target="_blank"><SPAN style="font-weight: 400;">here</SPAN></A><SPAN style="font-weight: 400;">.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Keep in mind that we use the good folks at SheerID to verify your student credentials. The verification can take a few days. If you’re having trouble signing up, you can submit for manual verification </SPAN><A href="https://spotify.sheerid.com/" target="_blank"><SPAN style="font-weight: 400;">here</SPAN></A><SPAN style="font-weight: 400;">. As a heads up, this can take up to 12 hours to process.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">We hope this clears things up, have an awesome day <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P> Wed, 04 Oct 2017 01:31:13 GMT https://community.spotify.com/t5/Premium-Student/Premium-not-working/m-p/2398497#M3755 JulianA_Bogota 2017-10-04T01:31:13Z