topic Re: premium ?? in Premium Student

premium ??

user-removed — Mon, 09 Oct 2017 16:42:52 GMT

Hello i tried buy a spotify premium for student.. but i'm not premium right now and monety pay withdrawn from my card.

Re: premium ??

Maxim — Mon, 09 Oct 2017 17:19:29 GMT

Hey @user-removed,

If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.

Re: premium ??

user-removed — Tue, 17 Oct 2017 16:29:00 GMT

Not solved yet.

Re: premium ??

Maxim — Tue, 17 Oct 2017 17:32:23 GMT

Have you received a receipt from Spotify via Email? If not, it's a pending charge.

It can sometimes a little longer for the pending charge to disappear. This time can vary, depending on your bank.