Studen

Iloilo-23 — Thu, 02 Nov 2017 19:07:22 GMT

I tryied singing in on a student premium, i start putting my card info as they alway do, the nxt step is that. I ask for an ID. So i was like ok not now cus i dont have my ID yet. Then this morning i saw that i got charge $4.99 on spotify for a student premium that did not even get thru. What should i do to get a refund. On my stotify acct. it dosent say that im subcribe or someing else, im affraid that nxt month they will charge me again and again. Help me pls

sky

Re: Studen

Maxim — Fri, 03 Nov 2017 07:17:44 GMT

Hey @Iloilo-23,

If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.

topic Studen in Premium Student

Studen

Re: Studen