Family Plan Questions

runnermusic_bv — Sat, 24 Nov 2018 00:23:48 GMT

Plan

Premium - Family Plan

Country

Canada

Device

Samsung Galaxy S7 Active/Windows

Operating System

Android

My Question or Issue

Can I have multiple accounts for myself under a family plan using the same email address? I would like to have an account for use at home via our Sonos and one that I can use on the road while I'm traveling. Also, I tried to add my wife to the account and the invite that she received had confusing information, including it had identified my son as the account owner. Any suggestions what might have gone wrong?

Re: Family Plan Questions

Billy-J — Sat, 24 Nov 2018 08:01:35 GMT

Hey there @runnermusic_bv, and welcome to the community.

Hope you're doing great!

I'll be happy to help with your questions.

Sadly, this isn't possible right now - as each person would have to get their unique account using their cridentials.

For your second question:

yes you can use the same account for your home Sonos device and for the road
it’s likely possible that you are logged into your son's account

I hope that helps! If you need help with anything else, just let me know 🙂

topic Family Plan Questions in Premium Student

Family Plan Questions

Re: Family Plan Questions