topic Re: Student Spotify in Premium Student

Student Spotify

anastassiagor — Sun, 05 Nov 2017 10:27:53 GMT

Hey. I wanted to join to Students Premium, but university wasn’t founded, so I decided that I don’t want the Premium. But money from my bank account gone to Spotify. Now i have not spotify premium and I have not my money. How I can return my money?

Re: Student Spotify

Maxim — Sun, 05 Nov 2017 10:50:38 GMT

Hey @anastassiagor,

If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.

Re: Student Spotify

Caalvarezb — Sun, 05 Nov 2017 19:23:51 GMT

I am currently having the same issue. Did your money come back??