topic Re: Student Discount Enquiry in Premium Student

Student Discount Enquiry

Milkos14 — Fri, 10 Nov 2017 17:09:26 GMT

Greetings

Can’t get my student discount although i’m a student and i logged in through my university portal on the process of verification of the student discount.

Please help.

Andreas

Re: Student Discount Enquiry

LeoRager — Fri, 10 Nov 2017 18:21:27 GMT

Hey! Welcome to the Spotify Community 🙂

Could you give us more information? For example, is there an error code? If yes, when does it occur? Does it happen after you clicked confirm my account?

If its possible could you give us the steps to reproduce the issue?

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Re: Student Discount Enquiry

user-removed — Sat, 11 Nov 2017 00:20:58 GMT

Hey I attempted to get the student hulu bundle deal with my current account and it said my info was already associated with another account. But I was logged into my olny account how do I proceed?

Re: Student Discount Enquiry

LeoRager — Sat, 11 Nov 2017 07:37:00 GMT

Probably you are on facebook too. May I ask you to confirm that the account you subscribed to and the one you are logging in to are the same? When you successfully upgrade to Spotify Premium, you receive a confirmation email. Please make sure, that when you are logging in to the account, you are using that username on the email. If its a ten digit number, use the log in with facebook tab.
If you are, or if you are having troubles finding the right account, please come back to us and we can look into some further troubleshooting. Best of luck
If you liked my post: Feed my ego with likes 😄
If this post has solved your issue: Please accept this as Solution
Music is a world within itself, it is a language we all understand. ~ Stevie Wonder