topic Discounts for Students in Premium Student

Discounts for Students

juliii452 — Thu, 13 Dec 2018 04:59:08 GMT

My Question or Issue

In May this year i requested to be changed to the student plan, i have been premium for 3 years now. I put in all the documents they asked and got accepted but as i am now looking at my bank account it has not been changed; they are still charging me the premium plan.

When i tried to request to be verified again it says that my documents have been verified to a different account.

PLEASE HELP!

Re: Discounts for Students

cuepoints — Thu, 13 Dec 2018 14:41:06 GMT

Hi Juli. Welcome to Spofity Community.

I have some tips for you ;

You may have some issues because of having another account. ( e.g. connected via Facebook. )

and you can always contact to Spotify ;

For other answers ;

https://support.spotify.com/account_payment_help/premium_for_students/student-discount/

I hope these are helpful for you.

Have a great day.