topic Re: Student Discount in Premium Student

Student Discount

Carlos654 — Tue, 05 Dec 2017 13:57:08 GMT

Few weeks ago I had hired the student discount, for this I had already paid the $ 49 two times directly with spotify. But when I went into the account verification email from SheerId, they asked me to pay again because there had been an error with the payment, although I had already paid for it beforehand. I would like to know if there may be some kind of refund. I am looking forward to your response

If you need any proof do not hesitate to request it.

Re: Student Discount

Daisy — Wed, 12 Dec 2018 12:58:28 GMT

Hey @Carlos654.

Welcome to the Community!

If there's any charges on your statement showing as ‘pending’ or 'processing', this means your bank has put a temporary authorization on the funds, but no money has actually been taken. Once your student I.D is verified, the charge will go trough. If we're unable to verify, the money will reappear on your statement. This can take up to 48 hours, depending on your bank.

Thanks! Have a nice day 🙂