https://community.spotify.com/t5/Premium-Student/Pay/m-p/3449880#M4827 <P>Spotify deducted my money from the bank account but my account is still is free. (Spotify for Student) Please help I don't understand why</P> Mon, 27 Nov 2017 10:06:06 GMT lorantzsuzsi14 2017-11-27T10:06:06Z https://community.spotify.com/t5/Premium-Student/Pay/m-p/3449880#M4827 <P>Spotify deducted my money from the bank account but my account is still is free. (Spotify for Student) Please help I don't understand why</P> Mon, 27 Nov 2017 10:06:06 GMT https://community.spotify.com/t5/Premium-Student/Pay/m-p/3449880#M4827 lorantzsuzsi14 2017-11-27T10:06:06Z https://community.spotify.com/t5/Premium-Student/Pay/m-p/3479600#M4828 <P><SPAN style="font-weight: 400;">Hi&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/16255230">@lorantzsuzsi14</a>, thanks for writing!</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">When we subscribe to Premium, Spotify sends us an e-mail with the purchase receipt. It contains the information about it, including usermane.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Please double check if you're logging in with the correct credentials.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Besides, you can check </SPAN><A href="https://community.spotify.com/t5/custom/page/page-id/HelpFlow-Account" target="_blank"><SPAN style="font-weight: 400;">here</SPAN></A><SPAN style="font-weight: 400;"> if you have more than one account (and logging in the wrong one).</SPAN></P> <P>&nbsp;</P> <P><SPAN style="font-weight: 400;">Let me know if this helps!</SPAN></P> <P>&nbsp;</P> Tue, 28 Nov 2017 12:14:06 GMT https://community.spotify.com/t5/Premium-Student/Pay/m-p/3479600#M4828 Bittencourt 2017-11-28T12:14:06Z