topic Re: Student subscription activation in Premium Student

Student subscription activation

ostrymieczyk — Tue, 28 Nov 2017 06:36:02 GMT

Hi,

I have problem with activation student subscription. I have positive acceptacion of my student status from sheer. They gave me link with account activation for Spotify, but in results i have response with code 500 and still free type account on Spotify. Can you help me?

Re: Student subscription activation

LeoRager — Tue, 28 Nov 2017 06:49:28 GMT

Hey! Welcome to the Spotify Community 🙂
Having no spotify premium isn't cool! Usually these kind of things happen, because of your web browsers cache. So try doing the following things:
Try opening the link in a private/incognito tab.
If that doesn't work, change browser and clear both browsers cache.
Lastly if that doesn't work either, try opening the webpage on another device, that should do the trick!
Tell us how things work out 🙂
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If this post has solved your issue: Please accept this as Solution
Music is a world within itself, it is a language we all understand. ~ Stevie Wonder
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Re: Student subscription activation

ostrymieczyk — Tue, 28 Nov 2017 16:35:22 GMT

Thanks for help, but problem is not solved 😞

Re: Student subscription activation

LeoRager — Tue, 28 Nov 2017 19:13:38 GMT

@ostrymieczyk, could you try on another internet connection (e.g. WiFi -> Cellular Data).

Does that work?
If you liked my post: Feed my ego with likes 😄
If this post has solved your issue: Please accept this as Solution
Music is a world within itself, it is a language we all understand. ~ Stevie Wonder
Leo | Rising Star | Rock Star Program
Follow me on Spotify

Re: Student subscription activation

ctoufsecrets — Tue, 28 Nov 2017 19:45:41 GMT

I have exactly the same problem and I tried everything.

I don't know what to do anymore and I'm very sad and disappointed right now 'cause I paid the Student Premium Account price and I still can't activate it.

Cellular Data don't change a thing: the link does not want to open...

Re: Student subscription activation

ostrymieczyk — Tue, 28 Nov 2017 20:12:52 GMT

Exactly I tried different combinations(different platforms, internet connections browsers etc.) in each case result is the same...

Re: Student subscription activation

LeoRager — Tue, 28 Nov 2017 20:38:45 GMT

Hi @ctoufsecrets & @ostrymieczyk,

Does copy pasting the link in your browser of choice help, instead of clicking on the link you got in your email?
If you liked my post: Feed my ego with likes 😄
If this post has solved your issue: Please accept this as Solution
Music is a world within itself, it is a language we all understand. ~ Stevie Wonder
Leo | Rising Star | Rock Star Program
Follow me on Spotify

Re: Student subscription activation

ostrymieczyk — Tue, 28 Nov 2017 21:01:53 GMT

Copy pasting and rewriting on different browsers also not working for me.

Re: Student subscription activation

ctoufsecrets — Thu, 30 Nov 2017 17:13:30 GMT

Not working for me either.

Re: Student subscription activation

SkippyDaisy — Fri, 01 Dec 2017 11:43:19 GMT

Same issue as all above, tried all solutions, still not working.

Re: Student subscription activation

LeoRager — Fri, 01 Dec 2017 16:55:52 GMT

This regards only @ostrymieczyk,

Could you try logging out and logging back with the right account. That should to the trick 🙂

If you liked my post: Feed my ego with likes 😄
If this post has solved your issue: Please accept this as Solution
Music is a world within itself, it is a language we all understand. ~ Stevie Wonder
Leo | Rising Star | Rock Star Program
Follow me on Spotify

Re: Student subscription activation

LeoRager — Fri, 01 Dec 2017 16:59:03 GMT

Hi guys! This regards anyone else really.

Could you confirm if you also received the email notification from SheerID. If you did, but you're unable to process the payment through the link in the message, try subscribing from here. If the discount was already approved by SheerID, the system will process the payment at the student discount rate. Beware that SheerID may take a couple of days before things work.

Leo

Re: Student subscription activation

SkippyDaisy — Fri, 01 Dec 2017 17:42:13 GMT

I have gotten aproval from sheerID yes.

The only thing I am afraid of when I activate it through that link is that I will be double charged. Spotify already charged me for the student subscription on my creditcard.

Thanks for your help really 🙂

Re: Student subscription activation

ostrymieczyk — Fri, 01 Dec 2017 18:55:16 GMT

@LeoRager I solved my problem by typing my credit card information one more time. After that my status autmatically changed. Thank you for help 🙂

Re: Student subscription activation

LeoRager — Sat, 02 Dec 2017 08:53:56 GMT

Hi @SkippyDaisy,
Paying too much isn't cool! Anyway, don't worry about the money, since the transaction is still on pending. This means that spotify froze the money from your account, to see if you actually can pay the premium subscription.

As soon as spotify notices that you haven't finished signing up, they are going to unfreeze the money and you will be able to use it again, so you won't be double charged at all.

Don't be afraid of that. It might seem at first that you got charged twice, but give a few days and your money will be accessible again! :')

Hope I could help you, Leo
If you liked my post: Feed my ego with likes 😄
If this post has solved your issue: Please accept this as Solution
Music is a world within itself, it is a language we all understand. ~ Stevie Wonder
Leo | Rising Star | Rock Star Program
Follow me on Spotify

Re: Student subscription activation

LeoRager — Sat, 02 Dec 2017 10:33:33 GMT

Hi @ostrymieczyk,

I'm happy it finally works. Yay! All Rock Stars and I are always https://open.spotify.com/track/7vqUr6K2Js9Paq4kdNSOm6

Re: Student subscription activation

SkippyDaisy — Sun, 03 Dec 2017 21:02:22 GMT

Thank you, that is what I did for now. I will keep a close eye on what they will charge me 🙂