topic Re: University spotify in Premium Student

University spotify

user-removed — Fri, 21 Apr 2017 10:52:40 GMT

Hi,The court university discount is new and ı wanted use it.
I had difficulty in confirming the university during registration
I tired 6 times, charged 6 times
My membership is still not premium
Thanks in advance for your help

Re: University spotify

MattSuda — Sat, 22 Apr 2017 10:37:59 GMT

Hey @user-removed

No matter if student verification was successful or failed, a temporary charge goes through. These are only temporary charges on your credit card and they should disappear in a few days. The only charge that you actually have to pay for is if you were successfully verified for the student discount.

If you're having trouble signing up for the student discount, you can submit for manual verification (as a head's up, this can take up to 12 hours to process). For more info, check out Spotify Support and SheerID Support. If your school is not listed, you can submit this feedback form to SheerID.

Re: University spotify

MattSuda — Sat, 22 Apr 2017 07:30:06 GMT

I have updated my post with more info and updated some links to the correct ones. Sorry about that. Hopefully my answer will be better now.

Re: University spotify

vickapiano — Mon, 04 Dec 2017 18:25:59 GMT

The link "manual verification" doesn't work 😞

I have received a Email from SheerID where says that everything is OK with my documentation, and that now I need only to finish the buy. So I click in the link and it sends me to a blank page. So I don't have Premium in Spotify. I have tried in my smartphone and on my computer.

Thank you