topic Re: help in Premium Student

help

ayenam — Sun, 24 Dec 2017 09:35:02 GMT

I tried using student discount premium but i sent the wrong requirements then i tried it again and sent the right requirements, then i realized that i paid twice bc i checked into my credit account. then spotify sent a reciept for one payment only. will spotify send me the reciept this month or next month?

Re: help

Maxim — Sun, 24 Dec 2017 10:44:18 GMT

Hey @ayenam,

It’s very likely just a pending charge if you haven’t received a receipt from Spotify via Email 🙂

A pending charge is a part of your bank or credit card company’s authorization process. When you submit a payment, they place a temporary authorization on the funds.

If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.

Re: help

ayenam — Mon, 25 Dec 2017 16:07:14 GMT

thanks, my credit line already texted me that my purchase has been refunded.. thanks again. happy holidays!

Re: help

Maxim — Mon, 25 Dec 2017 18:05:41 GMT

Happy to hear that 🙂

Happy holidays!