On Student Sign-up, the "University of California, Irvine" shows incorrectly

Da_Le — Mon, 25 Dec 2017 08:51:39 GMT

On Student Sign-Up, the "University of California, Irvine" shows as "University of California Irvine Law" and "University of California - Irvine Law." Neither of which work for the "University of California, Irvine" (NOT Law School). Anyone know how to request this be changed?

When I use suggest a new College or University, the list of countries ends with T and will NOT show United States. In other words, it's not possible to suggest a College or University from the United States.

I cannot be the only one who finds this set-up process a poor example Spotify customer service?

Sure, I can ask to be manually validated, but why should I and the 33,000 other students who attend University of California, Irvine be required to go through a more complicated and lengthy enrollment process because of two seperate programming issues.

Thanks for your assistance

Re: On Student Sign-up, the "University of California, Irvine" shows incorrectly

Da_Le — Wed, 27 Dec 2017 03:16:24 GMT

I wrote to SheerID with my concerns. Here's part of their reply, "Thank you for letting us know that the two University of California, in the drop-down list shows Irvine Law school. Not the University of California - Irvine. Which, makes you go through the manual verification process.

As a third-party verification company, SheerID assists solely with the verification process. We do not have the ability to add or make changes to the schools on the drop-down menu.

Please contact Spotify for further assistance with correcting the school name error. Spotify’s customer support team can be reached at https://www.spotify.com/about-us/contact"

So it looks like this issue is entirely for Spotify Customer Service to resolve...

topic On Student Sign-up, the "University of California, Irvine" shows incorrectly in Premium Student

On Student Sign-up, the "University of California, Irvine" shows incorrectly

Re: On Student Sign-up, the "University of California, Irvine" shows incorrectly