topic 1 month instead of 12 month. in Premium Student

1 month instead of 12 month.

teksas_97 — Thu, 30 Nov 2017 18:13:05 GMT

Hello there. Today I bought a 50% discount student package for 12 months.
When I look at it from the system, I see that it will end in 1 month.
He said it was 12 months with a credit / debit card.
I'm waiting for your help.

Re: 1 month instead of 12 month.

teksas_97 — Thu, 30 Nov 2017 18:24:50 GMT

Re: 1 month instead of 12 month.

imattolo — Thu, 30 Nov 2017 22:32:15 GMT

Hi @teksas_97 and welcome to the community!

Premium subscription with Student Discount is billed every month and it's valid for 1 year once you're eligible for the discount.

So you won't pay once a year but once a month at 50% discount from the standard subscription price! 🙂

Have a nice day,

Mattia

Re: 1 month instead of 12 month.

teksas_97 — Fri, 01 Dec 2017 17:40:50 GMT

SheerID confirmed it was a student. Will any other money be withdrawn from me? If membership is canceled after 30.12.2017?

Re: 1 month instead of 12 month.

imattolo — Sat, 02 Dec 2017 13:47:37 GMT

Hi @teksas_97,

your payment method will be charged every month the same price you got from the latest payment.

Please note that the price is per month and not per year, even if you got eligible for Student Discount.

Re: 1 month instead of 12 month.

user-removed — Thu, 28 Dec 2017 01:36:27 GMT

I was already paying 9.99 a month. A few weeks ago I signed up for a year's subscription where you pay $99 for 1 year. Spotify received the payment. Then to day they charged me $9.99.

Re: 1 month instead of 12 month.

imattolo — Thu, 28 Dec 2017 11:42:42 GMT

Hello @user-removed,

are you able to see the receipt of the yearly subscription in your account page?