https://community.spotify.com/t5/Premium-Student/Student-premium-problem/m-p/4370102#M5472 <P>Hi everybody!<BR />I've tried to upgrade to Premium Students in the last few days but none of the three attempt that I've made&nbsp;has resulted in anything.</P><P>Still, Spotify has charged me 4,99€ (x 3) on my credit card.</P><P>The problem is that, every time I try to subscribe, I get&nbsp;a message from Sheer ID which, in english, would be something like "The document upload is no longer permitted for this validation request" (see attachment - unfortunately in italian).&nbsp;<BR />Does anybody know what shuould I do?&nbsp;</P><P>Thank you so much in advance!</P><P>&nbsp;</P> Sat, 27 Jan 2018 11:46:37 GMT lorysanta95 2018-01-27T11:46:37Z https://community.spotify.com/t5/Premium-Student/Student-premium-problem/m-p/4370102#M5472 <P>Hi everybody!<BR />I've tried to upgrade to Premium Students in the last few days but none of the three attempt that I've made&nbsp;has resulted in anything.</P><P>Still, Spotify has charged me 4,99€ (x 3) on my credit card.</P><P>The problem is that, every time I try to subscribe, I get&nbsp;a message from Sheer ID which, in english, would be something like "The document upload is no longer permitted for this validation request" (see attachment - unfortunately in italian).&nbsp;<BR />Does anybody know what shuould I do?&nbsp;</P><P>Thank you so much in advance!</P><P>&nbsp;</P> Sat, 27 Jan 2018 11:46:37 GMT https://community.spotify.com/t5/Premium-Student/Student-premium-problem/m-p/4370102#M5472 lorysanta95 2018-01-27T11:46:37Z https://community.spotify.com/t5/Premium-Student/Student-premium-problem/m-p/4758272#M9359 <P>Hey there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/18044849">@lorysanta95</a>,</P><P>thanks for posting !</P><P>&nbsp;</P><P>In case you were charged but still getting an error message, it'll be best to contact support and have them take a closer look.</P><P>You can reach out to them using <A href="https://www.spotify.com/about-us/contact/" target="_self">this</A> help page and please reply to any automated mail you receive.</P><P>&nbsp;</P><P>Have a great day <span class="lia-unicode-emoji" title=":grinning_face_with_big_eyes:">😃</span></P> Thu, 30 May 2019 05:14:45 GMT https://community.spotify.com/t5/Premium-Student/Student-premium-problem/m-p/4758272#M9359 OneByBoo 2019-05-30T05:14:45Z