https://community.spotify.com/t5/Premium-Student/Student-Discount-with-Different-Email/m-p/4376222#M5583 <P>Hi ranamihir and welcome to the Spotify community! <span class="lia-unicode-emoji" title=":grinning_face_with_smiling_eyes:">😄</span></P> <P>Have you had a chance to check out the&nbsp;support page for Spotify for students <A href="https://support.spotify.com/us/account_payment_help/student_discount/student-discount/" target="_blank">here</A>? <BR />It answers quite a few common questions and issues around the plan.<BR />I have also copied over some info below&nbsp;I think might be relevant to your concern.</P> <P>Let me know if I can be of any more assistance and have a good one! <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P><BUTTON class="accordion__item__title">I signed up to the student discount, but it didn’t work.</BUTTON></P> <DIV class="accordion__item__content"> <P><FONT color="#008000">It can take up to 28 days for your student credentials to be verified.</FONT></P> <P><FONT color="#008000">If we’re unable to verify your student I.D., you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’, meaning no money has actually been taken.</FONT></P> <P><FONT color="#008000">Once the bank receives the confirmation that your student I.D. failed to verify, the ‘pending’ charge will be refunded. This can take up to 48 hours, depending on your bank. You can reach out to them for more information.</FONT></P> <P><FONT color="#008000">Otherwise, try logging out and back in. Occasionally this is needed to force a sync of info between your device and our account system.</FONT></P> <P><FONT color="#008000">It’s also worth checking you’re <A class="js-ga-event" href="https://support.spotify.com/using_spotify/troubleshooting2/do-i-have-an-additional-account/" rel="noreferrer noopener" target="_blank">logged into the right account</A>.</FONT></P> <P><FONT color="#008000">For more help, check out <A class="js-ga-event" href="https://support.spotify.com/article/i-pay-for-premium-why-am-i-on-free/" rel="noreferrer noopener" target="_blank">Why isn't my Premium subscription working?</A></FONT></P> <P>&nbsp;</P> </DIV> <DIV class="accordion__item accordion__item--expanded"><FONT color="#008000"><BUTTON class="accordion__item__title">My university isn’t listed. How do I get the student discount?</BUTTON></FONT> <DIV class="accordion__item__content"> <P><FONT color="#008000">If your college/university doesn’t appear on the list provided, you can request SheerID to get it added. Just fill in <A class="js-ga-event" href="https://verify.sheerid.com/spotify-international-request/" target="_blank" rel="noreferrer noopener">this form</A>, and SheerID will email you if it’s accepted to the approved list.&nbsp;</FONT></P> </DIV> </DIV> Thu, 01 Feb 2018 22:30:59 GMT Bethany_Dawn 2018-02-01T22:30:59Z