topic Re: Student premium subscription in Premium Student

Student premium subscription

amanda381 — Mon, 12 Feb 2018 02:11:29 GMT

I thought I was a 'student', because I am still studying at high school. So I wanted to try out the student subscription for $7.49. I entered my debit card details in and it said I wouldn't be charged until I proved that I was a student. Afterwards I was taken to a page where I had to enter my university/college details??? Then I realised I wasn't eligble for this discount, so I just closed the tab and I looked at my bank account, to find out that I was charged $7.49. I checked my spotify account, and saw that I wasn't a premium member?

Re: Student premium subscription

Maxim — Mon, 12 Feb 2018 07:37:24 GMT

Hey @amanda381,

If Spotify is unable to verify your student I.D, you won’t be eligible to claim the student discount. In this instance, any charges will show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken.

Once the bank confirms your student I.D failed to verify successfully, the money will reappear on your statement. This can take up to 48 hours, depending on your bank. You can reach out to them for more information about any pending payments.