topic Re: US Student Discount Problem in Premium Student

US Student Discount Problem

113539994 — Sun, 18 Feb 2018 15:31:41 GMT

Hi,

I'm trying to upgrade to the student discount plan but it's saying I'm not in an eligbile country. I'm in the United States attending at university. It has me reigster through unidays and that's when it tells me I'm not in an eligible country. How can I fix this?

Thanks.

Re: US Student Discount Problem

Maxim — Sun, 18 Feb 2018 17:17:10 GMT

Hey @113539994,

It sounds like your account's country setting isn't set to the US. I'd recommend checking out this support article about how you can update your country setting: https://support.spotify.com/account_payment_help/account_basics/how-can-i-change-my-country-setting/.

Let me know how it goes.

Re: US Student Discount Problem

phan_times — Sun, 18 Feb 2018 17:18:39 GMT

Hello @113539994,

Make sure your Spotify account says your in the U.S. and your at an accreditted university. Also make sure your ip says your in the U.S. (just make sure your not using a vpn practically). If you do these things and try again and it still does not work than you can contact Spotify by going through this contact form.